At Manifest, we know international shipping can feel complicated. Hidden fees, long delays, and unexpected customs charges can create a poor experience for your customers. That’s why we’ve partnered with OpenBorder, a leading cross-border commerce platform, to make global shipping more predictable, transparent, and customer-friendly.
What is OpenBorder?
OpenBorder is a cross-border platform that plugs directly into your Shopify store and integrates with our WMS (ShipHero). It ensures that duties and taxes are calculated upfront at checkout, so your customers never face surprise charges when their package arrives.
Through this partnership:
Manifest merchants can offer DDP shipping (Delivered Duty Paid).
Duties & taxes are clearly shown at checkout and prepaid by the customer.
OpenBorder manages customs clearance and compliance behind the scenes.
You can continue using Manifest's preferred shipping rates
The checkout experience becomes more seamless, boosting conversions and reducing abandoned carts.
Benefits of OpenBorder
No surprise fees → Customers know the full cost upfront.
Faster deliveries → Customs clearance is simplified.
Higher conversion rates → Lower cart abandonment with transparent pricing.
White-glove onboarding → Manifest + OpenBorder support your setup together.
Interested in OpenBorder?
If you’re interested in enabling OpenBorder for your store, Manifest will happily introduce you to their team. Once connected, OpenBorder will walk you through pricing, setup, and onboarding directly. They’ll ensure your store is configured properly and handle all compliance details from start to finish.