- If you need to upload bulk manual orders, you have to upload a CSV file.
- The CSV Order Upload allows you to add new orders into the system in bulk without connecting to a store such as Amazon, Shopify, etc.
- First, you'll need to download the simplified CSV template.
Steps to Download and Fill the Manual Order Template
Download the simplified template from the CSV Management page.
Complete the order fields, then upload the file to the CSV option HERE.
NOTE: You can add other columns if needed to the template. It is only meant to be an example of the minimum number of columns needed to create orders once uploaded into the system.Please make sure you have the correct customer information to avoid importing issues. The system is not responsible for incorrect addresses on orders.
How to Upload the CSV Order Template
Log into your Portal.
Click on Orders in the lefthand menu and click on Upload CSV.
Important Things to Remember
- If you have orders going to the same address with more than 1 SKU, each SKU needs its own line, but you will use the same order number.
- Please don't use special characters or additional spaces after each cell quote.
- For example: while filling the country column, use 2-digit country abbreviations (for example, the US, not the USA; CA, not CAN).
- We recommend creating manual orders with 100 line items or less to prevent slow processing. If the order is larger than 100 line items, split the order into two manual orders.
See attached for the .csv upload template.