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Shopify x ShipHero- Import Orders by Location Flag

Updated

Overview

ShipHero now supports importing orders from specific Shopify fulfillment locations. This feature allows Manifest to control which orders flow into ShipHero based on the assigned fulfillment location in Shopify.

This is especially useful if you manage multiple Shopify locations (e.g., Manifest warehouse, external warehouses) and want to restrict imports only to those tied to Manifest.

 

Benefits

  • Keeps the ShipHero queue clean by excluding irrelevant orders from non-Manifest locations.

  • Ensures automation rules run correctly when orders are later reassigned to the Manifest location in Shopify as automation rules will only run on the initial import.

 

Expected Behavior

Once the feature is enabled, ShipHero will handle Shopify orders as follows:

  1. Full Order Assigned to Manifest (Import Location = Checked)

    • If all line items in the order are assigned to the Manifest location, the full order will import into ShipHero for fulfillment.

  2. Full Order Assigned to a Non-Manifest Location (Import Location = Unchecked)

    • If all line items in the order are assigned to a Non-Manifest Location (unchecked), the order will not import into ShipHero.

  3. Order Split Between Manifest (Checked) and Other Locations (Unchecked)

    • If an order is partially assigned to Manifest and partially to another unchecked location, the entire order will import into ShipHero.

    • Orders import in full to preserve order integrity, but only the Manifest-assigned items should be fulfilled within ShipHero.

  4. Order Updated From Non-Manifest Location (Unchecked) → Manifest (Checked) 

    • If an order is originally assigned to a non-Manifest location and later updated in Shopify so all line items are reassigned to Manifest, the full order will then import into ShipHero.

  5. Order Updated From Manifest → Non-Manifest

    • If an order is originally assigned to Manifest and later updated in Shopify so all line items are reassigned to a non-Manifest location, the order will remain in ShipHero but will automatically be marked as fulfilled.

 

How to Enable This Feature

This setting is not available by default in ShipHero. To turn it on:

  1. Reach out to the Manifest Support team.

  2. Manifest will submit a request to ShipHero Support on your behalf to enable the Shopify Fulfillment Location Import feature.

  3. Once ShipHero confirms activation, Manifest will work with you to configure which Shopify locations are checked (imported) and unchecked (excluded).

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