Manifest provides a Client Detail Excel file with each monthly invoice cycle. This file gives you a complete breakdown of all fulfillment and shipping charges for the month, organized across multiple tabs. This article explains what each tab contains and how to read it.
Invoice Totals
A summary of all charge types for the billing cycle. For line items with a per-unit rate, Column C shows the rate, Column D shows the quantity, and Column E shows the total amount invoiced. For line items without a per-unit rate — such as freight carrier charges — Column C displays as 1 and Column D reflects the total dollar amount charged for that carrier that cycle.
Bucketed Costs
A per-order breakdown of all outbound fulfillment and shipping charges. This is the most comprehensive tab for understanding what you were charged on a per-order basis. Key columns include Order Number, Tracking number, Order Charge (your order fee per your rate card), Item Charge (per-unit fee), Packaging Cost, Freight Charge (shipping cost from the carrier), and Total Order Charge (all columns combined). For B2B and FBA Prep orders, additional columns appear for line items such as carton labels and unit-level barcoding — these are included in the Total Order Charge.
Note: only packages invoiced by carriers within that month will show a shipping cost. Orders shipped late in the month may show a Freight Charge of $0.00 and will appear with shipping costs in the following month's file once the carrier invoices Manifest. Fulfillment charges such as order fees, picking, packing, and packaging are always included in the month the order ships.
Carrier tabs (e.g. FedEx, UPS, USPS)
There is a separate tab for each carrier used to ship your orders. Each row represents one package — orders requiring multiple packages appear as individual rows. The Amount Charged or Total Shipping Costs column reflects all shipping costs for that carrier. Column formats vary slightly by carrier.
Carriers are selected at label generation in one of two ways: a one-for-one match where a specific carrier and service is explicitly selected for the order, or via rate shop where ShipHero selects the lowest cost option from the available carriers and services within the configured rate shop method. See Your Manifest Rate Card for details on what is included and excluded in carrier rates and how accessorial surcharges are assessed.
Storage
Reflects the storage your brand used during the month, calculated pro rata on a daily basis at your monthly per-cubic-foot storage rate. Multiple rows reflect different SKUs and location IDs. You are charged only for inventory physically present in the warehouse each day — not a flat rate for a nominal location.
Illustrative example: a single SKU measuring 10" x 10" x 10" (0.58 cubic feet) at a storage rate of $0.80 per cubic foot per month, with 1,000 units on hand every day of a 30-day month, would be charged: 0.58 cu ft × 1,000 units × $0.02667 per cu ft per day × 30 days = $464.00.
Returns
A line-itemized report of all returns processed during the month as exported from Manifest's returns platform, Two Boxes. The Invoice Totals tab reflects the exact amount charged based on per-order, per-unit, and VAS line items for returns processing.
Inbound Arrival Form
Details all inbound POs that arrived during the month. Column G shows the compliance status of each PO and Column H provides additional detail. Fully compliant POs are charged at your rate card rate. Non-compliant POs are charged per the fee schedule in Inbound Receiving Requirements and Non-Compliance Fees.
Credit
Reflects all credits approved during the month, applied by Manifest's Finance team. Each row is an individual credit. Column C provides detail on the credit reason and Column D reflects the credit amount.
FAI (First Article Inspection)
A per-SKU charge for each PO where First Article Inspection was performed. Column C shows the PO ID and Column D shows the number of SKUs inspected. For more information see the FAI article.
For a full explanation of your rate card structure and what is included and excluded in carrier rates see Your Manifest Rate Card.