The order tab can be accessed HERE.
- All: Will show all the orders imported from your store.
- On Hold: Will show all the orders with either a billing, fraud, address, client, or operator hold.
- Ready to ship: This means the product is in stock and the order is ready to be shipped from your 3PL warehouse.
- Not Ready to Ship: Either products are not in stock or there is a Hold on the order.
- Backorder: List of open orders we don’t have stock for in the warehouse.
- Shipped: List of orders shipped from your 3PL's warehouses or any other fulfillment center and dropship.
In addition to the pre-set views, you can further narrow down a search by the filters
- Created Date: By default, ShipHero sorts orders in real-time by the current week. You can use this filter to search for orders within a specific date range.
- Status: State of the order (Ready, Not Ready, On Hold, Shipped, Cancelled).
- Shipping Carrier: The Shipping Carrier (i.e. DHL, UPS, FedEx, USPS, etc.) attached to the order.
- Store: The store or sales channel (i.e. Shopify, Manual Order, etc) the order was created it.
- Tags: Tags attached to the order.
- Country: The country in which the order is being shipped to.